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Customer Support

Have an existing order?

Our customer care representatives are standing by, ready to assist you with anything you may need.

Contact Us

Need More info?

We’d love to help! Give us a call at
(717) 955-0222 or email us using the form below. Any site issues? We can be emailed directly at BlackBearOrders@gmail.com.

Track an Order

Want to check the status?

We do our best to get your order to you as quickly as possible.
If you’d like to know more, let us know below!

Send us an email:

    By clicking send, I authorize to receive phone calls and text messages to the phone number provided. Message and Date Rates May apply. Frequency will vary. Reply STOP to opt out of messaging. Reply HELP and an agent will contact you for assistance.


    Frequently asked questions:

    For Old Hickory brand sheds, delivery is free within 30 miles of our shop. For all other orders, please contact the office.

    Depending on how busy our builders are, it can take from one to three weeks, on average, for your shed or structure to ship.

    We prefer payment by check, but we also accept almost all major credit cards and payment methods, including PayPal. We pass along an additional 3% for non-check payments to cover our processor’s fees. Call us for information if you have a specific type you would like to use.

    Phone: (717) 955-0222

    Address: 1865 Lancaster Pike, Peach Bottom, PA 17563

    Hours: 

    Monday – Friday 8AM–5PM
    Saturday 10AM–2PM
    Sunday Closed